• How do I contact Bidnemo's customer support?
• What is the cost of the reverse auction service?
• Are there any hidden fees?
• I don't find any supplier in my category
• Do I need a credit card or bank account to join?
• Why am I unable to log-in even though I have registered?
• I forgot my password. How do I retrieve it?
• How can I change my user information?
• How do I update my email address?
• Why should I join Bidnemo?
• What happens if the Bidnemo's reverse bidding system breaks down in the middle of an auction?
• What happens if the supplier's system breaks down in the middle of a bidding process?

How do I contact Bidnemo's customer service?

You can email us at info@bidnemo.com or call us on our number +91 33 4023-7200. All enquiries are dealt with within 2 working days.

What Is The Cost Of The Reverse Auction Service?

We charge a minimal service fees for conducting reverse auction as service model and the fees will be dependent on auction depth, supplier's time zone etc.

Are There Any Hidden Fees?

No, absolutely not.

I Don't Find Any Supplier In My Category

Don't worry, our team is devoted to make you save money and will bring as many suppliers as possible for your tender. This way, competition is fair and prices can go down. If you want to recommend some supplier to join our community, you can use the "public message feed" box

Why Am I Unable To Log-in Even Though I Have Registered?

After registering, an email is delivered to the address you provided us with. To finalize your registration, you must confirm your registration by clicking the URL in the email you received.

If you are having trouble remaining logged in it is typically a COOKIES issue. COOKIES are data packets stored on your computer. Check your browser settings. You should enable sending/receiving cookies or else you will not be remembered and you will be prompted to re-login on nearly every page of our website.

If problem still occurs, please mail us @ info@bidnemo.com indicating your user information (username, first/last name, email address...)

I Forgot My Password. How Do I Retrieve It?

You can retrieve your password and have it sent to the email address with which you registered by clicking on Forgot your password?

How Can I Change My User Information?

You can change your name, address, phone number, password, etc., from the Edit profile page @ http://www.bidnemo.com/user/editprofile

How Do I Update My Email Address?

Please mail us @ info@bidnemo.com so that we can verify your identity. Please provide us with your new email address.

Why should I Join Bidnemo?

Free tender posts and free bidding against tenders mean best deals available, which translates into a happier, friendlier and a convenient online marketplace. Most of the other websites are promoting the sellers only and it has created an environment where only the sellers are the winners. At Bidnemo we have buyers that purchase products for as much as 50% less compared to the same products at those websites. We allow buyers to list an auction up to 30 days at a time. Bidnemo is here to stay. We welcome all comments and suggestions. We are working hard to continually improve service so that we can be the leaders among the online reverse auction websites.